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intuio User Experience Consulting

We make your life that bit easier.

Stress free solutions, so intuitive that you can just sit back and relax.

Stress free solutions, so intuitive that you can just sit back and relax.

Solutions which intuitively fit like a hand in a glove. No one has to tell you how to use a glove, because its shape fits perfectly with that of the hand. The wearer intuitively guides their fingers into the form of the glove. And if the glove fits... that’s what equates with a successful User Experience! In our opinion, every solution should be tailored to a custom fit enabling you to sit back and relax just as though you were winding down in your favourite armchair.

We like it simple, even if it's complicated.

We strive to create ease of use in all of our projects: in websites and mobile apps, in customised desktop interfaces for control rooms and call centres and also in normal everyday products and their packaging. We have discovered that the key to success is in creating solutions which your clients and employees find self-explanatory and easy to use. An added bonus is that this saves on development, training and support costs.

Our designs are responsive.

Our designs are responsive.

By responsive design, we mean the use of a design technique that automatically adapts your website and web applications to a range of different devices. Whether it be a smartphone, a tablet, a desktop or a TV, the content is always optimised to the screen of the device currently in use. And all of this is achieved without an app. How does this work? Our website has the answer.
Read more in our blog...

What our customers say:

intuio's innovative design solution helped us reduce the average handling time for customer enquiries in our call centre by up to 75 %.
Sebastian Reiner Project Manager Customer Service & Sales, A1 Telekom Austria

And what we say:

We make the thinkable achievable and the possible feasible.

Understand

Understand

It is in paying attention to the precise requirements and needs of your users that we are able to produce a customised user-friendly system which enables them to operate your products more efficiently, safely and comfortably.

Design

Design

We craft innovative interactive concepts, information architectures and visualisations from the first draft to a completed graphic design. This design process ensures a final product with which the user interacts intuitively.

Develop

Develop

A solution is only as good as its implementation. That's why we develop the best solutions by ourselves or work closely with your development team, ensuring that any proposed solution will deliver accurate results capable of satisfying the unique requirements of your users.

Grow

Grow

The operation will be the acid test of any application. For the final touch, we collect customer feedback and gather ideas and suggestions to make your products better. We are only satisfied when you and your users are.

In short, we solve problems.

Paper is patient. People are not. It is therefore far more efficient to solve problems through the piloting of the product using a team of specialists and users to identify any implications in advance of going live. This saves the entire user community frustrations and headaches later on.

That is why we develop tailor-made concepts and designs that do not only work on paper but are also robust in practice - because people are not interested in problems, only in solutions.

Flexibility, sensitivity, analytical thinking and technical expertise are foundational to our work.

Our tools:

  • Pen and paper · Whiteboards and Post-It's · Adobe Creative Suite · Omnigraffle
  • HTML5 · CSS3 · jQuery · JavaScript
  • JSP · JSF · Spring · Wicket · Cocoa · Objective-C · Ruby · C#

Our clients need no introduction.

But perhaps some of our projects do.

  • A1 workforce management screenshot

    iOS 7 Work Force Management

    iOS 7 iPhone and iPad Work Force Management App for field service technicians.

    Carefully crafting the design of our new app, intuio has managed to substantially improve on the two things that matter most to our employees: efficiency and usability.
    Martin Stiedl
    DI Martin Stiedl,
    Head of Field Service, A1 Telekom Austria
  • Siemens cityWallet screenshot

    cityWallet

    Conceptual design and prototyping of an user interface for a cross-service payment and rewards platform in urban areas. www.siemens.at/citywallet

    We were particularly impressed with how effectively intuio managed to pack the complex requirements of our product into usable designs and workflows.
    Reinhard Grimm
    Dr. Reinhard Grimm MBA,
    Director of Business Line Customer Management, Siemens Communications, Media and Technology
  • A1 feasibility check screenshot

    Feasibility Check

    Feasibility check for fixed and mobile products in A1 shops, for call centre and sales agents.

    Through your good ideas and your enthusiasm we have, at A1, set a new benchmark for user experience.
    Florian Kraft
    Mag. Florian Kraft,
    Head of Planning, A1 Telekom Austria
  • Erste Bank complaints handling screenshot

    Improved complaints handling

    Concept, design and prototyping of an application for the Ombudsman’s office and all branches to make processing complaints easier.

    intuio has rapidly created an intuitive and logically structured application for us which responds to a wide variety of requirements.
    Cornelia Floimayr
    Mag. Cornelia Floimayr-Schöberl,
    Head of Customer Experience Management & Mediation, Erste Bank
  • Mein A1 screenshot

    The new 'Mein A1'

    Customer-centric redesign of the existing 'Mein A1' digital self-service area.

    Through the innovative concept of 'Mein A1', I am convinced that we will see a significant increase in customer satisfaction when managing their A1 accounts online.
    Herbert Schöberl
    Mag. Herbert Schöberl,
    Head of eBusiness, A1 Telekom Austria

References and project experience

We love intuitive designs.

Meet the intuios

Who we are.

Established in 2008, intuio is a consultancy and design studio based in Vienna, Austria. Our team has extensive international project experience through working with organisations like NASA, London Metropolitan Police, Lufthansa, A1 Telekom Austria and many more.

And how we work.

In order to make any application as easy and efficient as possible, we always consider the perspectives of your current and future users and aim to learn from them. Let’s be honest, would you rather spend all your time reading instruction manuals and undergoing training, or just simply following your own intuition?

Dr. Thomas Piribauer

Dr. Thomas Piribauer

Has more than 15 years’ experience of advising international companies from various sectors in all matters regarding user experience, usability and software engineering.

Dr. Thomas Zahler

Dr. Thomas Zahler

Software Engineer and an expert on safety and usability of safety-critical systems with extensive experience in the design of touch screen applications.

Your free seat.

We are always looking for talented User Experience designers... although having Thomas as first name is not an essential requirement! Simply send your CV and application to and pop in for a chat over coffee.

Use your intuition to find the easiest route to us.

intuio User Experience Consulting GmbH
Lange Gasse 33/4a
1080 Wien
Österreich
+43 1 236 37 62

We'd like to hear from you.

Commercial Court No.: FN 33839p, Commercial Court Vienna
VAT-No.: ATU 18627500
The Austrian Federal Economic Chamber / Information & Consultancy